Return & Exchange Policy
At Lil Bambini, we want you to be happy with your purchase. If something isn’t quite right, we’re here to help.
Return & Exchange Period
You may request a return or exchange within 21 days of receiving your order.
To be eligible for a return or exchange, the item must:
Be unused, unworn and unwashed
- Be in its original condition
- Have all original tags and packaging intact
- Be free from any stains, damage or signs of use
We reserve the right to decline a return or exchange if the item does not meet these conditions.
Exchanges
You may request an exchange for:
- A different size, subject to availability
- A different product of equal value, subject to availability
- An incorrect or damaged item received from us
If the requested item is unavailable, we will do our best to provide a suitable alternative.
Returns
If you wish to return an eligible item, please contact us within the 21-day return period with your order details.
Once the returned item has been received and inspected, we will notify you regarding the status of your return.
Damaged or Incorrect Items
If you receive an incorrect, defective or damaged item, please contact us as soon as possible and provide your order details along with clear photos of the issue. We will review the matter and work with you to find an appropriate solution.
Return Shipping
Unless the item received is incorrect or defective, return or exchange shipping costs may be the responsibility of the customer.
How to Request a Return or Exchange
To request a return or exchange, please contact us through our official contact channels and provide:
- Your order number
- The item you wish to return or exchange
- The reason for your request
- Photos of the item if it is damaged or incorrect
We will guide you through the next steps.
